Written Analysis and Communication: Report on Homesafe Limited

Homesafe Ltd. Written Analysis and Communication Instructor: Dr. Seema Khanvilkar Submitted By: Apurv Jain, D023 Shreyansh Jain, D027 Mohit Sejwal, D055 Vinay Pal, D045 Sahil Bhavnani, D006 Aman Jakhar, D030 Letter of Transmittal To, Dr. Seema Khanvilkar, Business Communication Faculty, SBM, NMIMS – Mumbai Date: 4th March 2013 From, Div D, MBA – I Subject: Report on Homesafe Ltd. Respected Ma’am, With reference to the meeting held on 20th Feb, 13 regarding the recommendation required on Homesafe Ltd. case, I am enclosing the complete report with our recommendations.

We recommend that Holmes should help Jackson find a part time job in an external unrelated business. This will be a win-win situation for both the parties. Sincerely, Div D Executive Summary This is report about a challenging situation faced by George Holmes, the founder of Homesafe Ltd. an emerging start-­? up. Homesafe was doing very well with business prospering and expanding demand. Holmes found himself in a tricky situation when Jackson, the purchase manager of his largest client, Dwason’s, subtly suggested that he needed an alternate source of income and if Holmes did not help, Homesafe might lose business with Dwason’s. Holmes as several options like offering Jackson direct help, help him find employment elsewhere or to let go of business with Dwason’s. We recommended that Holmes leverages his personal network to find Jackson a part time job in an external unrelated business. This will conserve the relationship between Holmes and Jackson and will be in the best interest of both. Report SITUATION ANALYSIS Homesafe Ltd is an emerging start-­? up in the security space. It was a started as a single product company by an engineer, George Holmes in his personal workshop. Over the year this company has grown significantly and added an advisory services vertical oo. There is significant demand for the company’s products and the business has been profitable in both the years. Things are looking good with business prospering, Homes has had some of his old friends join him in his business which they operate part time. Holmesafe also recently recruited fulltime employees and shifted to new premises. Holmes has invested significantly in networking and has maintained personal relationship with his clients and till a certain extend relies on these relations to push his sales too. Most prominent of these, is his relationship with Jackson, who is a procurement manager at Dwason’s Ltd, Homesafe’s argest client. During the course of these years Jackson was also offered a job at Homesafe but refused to take it up as there was a conflict of interest. One day, Holmes finds himself in a tricky situation when Jackson calls him and hints at his bleak cash situation and how a little more cash will help him. Jackson also subtly threatens Homes that Dawson’s might start buying from Browns instead of Homesafe. Although there is enough demand in the market and the security segment is growing Homes still has to think weather he can afford to lose the contract with Dwason’s. Homes has to evaluate this situation carefully and weigh his ptions of how to deal with Jackson. PROBLEM STATEMENT Should Holmes help Jackson to find him a part time job? OPTIONS 1. Holmes hires Frank Jackson as a part time employee at Homesafe 2. Offer Jackson a part time consultant role in Advisory Services 3. Help Jackson find a part time job in an external unrelated business 4. Not providing Jackson any assistance CRITERIA FOR EVALUATION 1. Holmes Ltd. ’s revenues 2. Holmes Ltd. ’s relationship with Dawson’s Ltd. 3. Frank Jackson’s conflict of interest 4. Legal implications EVALUATION OF OPTIONS George Holmes hires Frank Jackson as a part time employee for the position of a buyer If

George Holmes hires Frank Jackson as an employee in his company then they might lose their partnership with the Dawson’s Ltd. since earlier on Thomas, Jackson’s boss had not approved of Jackson working with a supplier. There would be a significant conflict of interest which might pose a legal problems for both Dwason’s and jackson’s too. Since major part of the revenues comes from there, the next year’s revenues would come down steeply. Their relationship with Dawson limited would also be strained hence we can rule this option out. Offer Jackson a part time consultant role in Advisory Services By choosing this option Holmesafe ould be able to mitigate direct legal implications and also the conflict of interest can be reduced. However this is also not ideal as Jackson still would be associated with Homesafe. From Homesafe’s point of view this arrangement will work because Jackson will get a job and their relationship with Dwason’s will persist. Help Jackson find a part time job in an external unrelated business In this option there would be minimal conflict of interest and virtually no legal implications. This will be a win-­? win situation for both as Jackson will find an alternate stream of income and his relationship with Holmes will continue to be ordial. This way Homesafe will be able to continue their sales to Dwason’s. Not provide assistance for his personal problem at all Choosing this option would result in a priority clash between Holmes & Jackson and thus would prune the revenues of Holmesafe in coming years as Jackson would convince his superiors to end contract with Holmesafe & hire Browns instead. The relationship between Jackson & Holmes would thus end on a bitter note, thus bringing an end to symbiotic relationship. We can rule this option out too. RECOMMENDATION We recommend that Holmes helps Jackson find a part time job in an external unrelated business. This ill benefit everyone involved and will be the most ethical choice too. Holmes helped Jackson in the capacity of a friend. PLAN OF ACTION Holmes should explain Jackson how a Job at Homesafe would be counterproductive for everyone and how he will help find him a job at an external business. Holmes by nature maintains good personal relationships with people around him. He would have significant personal contacts that he can leverage and recommend Jackson to them for a Job. Also he is joined by several of his friends at Homesafe that can also help Jackson find a job. Together they can find Jackson a job in their personal network only.