Personal Reward and Stimulation

Assessment task 4 : project 1 Ground rules for how a team will operate: Current level: We treat each other with respect. We intend to develop personal relationships to enhance trust and open communication. We value constructive feedback. We will avoid being defensive and give feedback in a constructive manner. We strive to recognize and celebrate individual and team accomplishments. As team members, we will pitch in to help where necessary to help solve problems and catch-up on behind schedule work Team member opinion: Team members can speak freely and in turn and all participants will have a say

No one person will be allowed to dominate the discussion Team members will not speak on behalf of anyone else Team members will say what they think and not what they think someone else wants to hear Strengths and weaknesses Strengths: More friendliness, confiding in each other, and sharing personal problems; discussion of the team’s dynamics A sense of team cohesion, a common spirit and goals Establishing and maintain team methods and boundaries Weaknesses: Arguing among members even when they agree on the real issues Defensiveness and competition; factions and “choosing sides”

Establishing unrealistic goals Expressing concern about excessive work My Recommendations: Discuss team expectations Communicate; make sure everybody stay in the loop. Use organizational tools. 2 COMUNICATING RESPONSABILITIES. Current level By communicating responsabilities, you will be able to obtain desired results/outcomes, improve an employee’s performance, and develop new skills. When you do meet to discuss these expectations, standards, and goals, meet in a quiet place without interruptions and have the job description and objectives in hand.

Be sure to discuss the expectations with the employee and confirm that the employee understands the tasks and responsibilities of the position. Meet in a quiet place without interruptions 1. Have the employee’s position description as well as unit’s business plan and/or objectives at the meeting 2. Talk with employee about expectations, 3. Confirm that employee understands the tasks, responsibilities of the position 4. Ask the employee for comments, suggestions on performance standards 5. Finalize performance standards with employee, confirm the employee’s understanding 6.

Define performance standards at each level of performance, e. g. , meets expectations, exceeds expectations. Team member opinion Communication is one of the keys to running a successful business. And no one in a business should be exempt from workplace communication responsibilities. All employees and management of all companies no matter what size must learn proper business communications to insure excellence and productivity in the workplace Strengths and Weaknesses Strengths Skilled communicators recognize that effective communication takes forethought.

For example, smart managers first evaluate their intended audience to gauge such factors as the current mood, audience education level and the context of the situation, and they frame their message accordingly. Effective communicators also evaluate all the possible channels available for communicating, such as face-to- face, over the phone and via email, and they choose the channel best suited for that particular message and audience. Also key to communicating effectively is learning to engage in actively listening: It takes two people — a sender and a receiver — to communicate.

Effective communicators avoid distractions and focus on more than just the spoken word. They evaluate body language and tone of voice for clues to gauge whether their intended audience comprehends the message. Skilled communicators in the workplace also encourage open feedback, recognizing that communication is a constant process. Weaknesses: Typical weaknesses in communication include failure to adequately consider the needs of the audience. For example, rushed employees trying to meet deadlines often overload their audience with information, losing important details in the process.

Additionally, many communicators inadequately evaluate their audience and ignore the impact of such crucial details as cultural background or education level on the communication process. For instance, industry experts who speak only in jargon will lose members of a general audience lacking experience with those terms. Ineffective communicators also underestimate the affect of physical distractions and emotional interference on their audience. Audiences often discount a speaker’s message if she uses bad grammar, appears sloppy or lacks enthusiasm for the topic.

My Recommendation Smart business managers encourage communication strengths in the workplace by modeling superior communication skills with their own messages. Effective communicators educate themselves on the their employees’ individual frames of reference and adapt their messages accordingly. They recognize that meaning exists not in words, but in the people who use those words, and they use language that their audience will understand, avoiding slang, jargon or colloquial expressions.

Most important, however, smart business managers actively listen to their audience, ask questions and encourage feedback to ensure that both the intended information and meaning of a message are understood. 3 Share tasks and activities Current level A Task is an activity that needs to be accomplished within a defined period of time or by a deadline. A task can be broken down into assignments which should also have a defined start and end date or a deadline for completion. One or more assignments on a task puts the task under execution.

Completion of all assignments on a specific task normally renders the task completed. Tasks can be linked together to create dependencies. Strengths and weaknesses Strength Leaders communicate where they want to take their companies. They also organize groups for particular tasks and ensure that group members have a clear understanding of their individual roles. The task- oriented is well suited to structured work environments, such as law enforcement and manufacturing assembly lines, in which repeating well-defined processes usually results in consistently high levels of productivity and quality.

Weaknesses In most projects, tasks may suffer one of two major drawbacks: Task dependency: Which is normal as most tasks rely on others to get done. However, this can lead to the stagnation of a project when many tasks cannot get started unless others are finished. Unclear understanding of the term complete: For example, if a task is 90% complete, does this mean that it will take only 1/9 of the time already spent on this task to finish it? Although this is mathematically sound, it is rarely the case when it comes to practice 4 Planing and schedule activities Current level

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