Performance Appraisal Hrm Absolute Standards

Table of contents

Abstract Performance appraisal is one of the most important processes in human resource management, because it has a great effect on both the financial and program components of any organization. There is a verity of methods for the appraisal of employees’ performance. Obviously, no method can claim that it has an integrated approach in performance appraisal. Therefore, human resource managers should select an appraisal method which is most efficient in their organizations.

In this paper, we propose a framework for the selection of appraisal methods and compare some performance appraisal methods in order to facilitate the selection process for organizations. The value of this framework is that, with use of it, organisations can evaluate their performance appraisal method with respect to the key features of it before implementing any method as well as expending extra costs.

This framework is theoretical in nature, and is build based on a review of related literature.


Human Resource Management, Absolute Standards, Relative Standards, Objectives Approach, Simple Additive Weighting (SAW), Personnel Psychology


One of the basic and major needs in any organization is to evaluate its employee’s performance contiguously and continually to find out whether they improve or not and know their situation in organization. There are many methods for performance appraisal which are suitable for different situations and organization’s characteristics. the major focus of enquiry for several authors (e. . Freeman, 2002; Seddon, 2001; Wilson and Western, 2000; Randell, 1994; Segall, 1989; Long, 1986) has been examining why, in such a volatile environment, performance appraisal systems tend not to incorporate goals and the direction or strategic needs of the business, or the personal aspirations of the employees and their future development.

The HR strategies adopted by an organization (Harris, 1994) may have an effect on the type of appraisal system adopted by an organization.The purpose of this paper is to present a framework for performance appraisal comparison and show how organization can use it. The purpose of this comparison can be summarized in two objects (Avison, 2006):

  1. Academic purpose: for better understanding of nature of techniques in order to doing classifications and improving coming knowledge mapping
  2. Practical purpose: to select a technique or part of one or more techniques for specific application or the whole of organization.

There are many successful (Pettijohn et al. , 2001b; Roberts ; Reed, 1996; Pettijohn et al. 2001; Roberts, 2003; Shah ; Murphy, 1995; Martey, 2002; Austin, 2008; Simmons, 2005; Ford, 2004; Khoury, 2004; Grifell-Tatje, 2008) and unsuccessful (Blackmore, 2005; Shih, 2005; McAdam, 2005) cases because of suitable or unsuitable performance appraisal methods. In additional, Verbeeten (2008) argued that the definition of clear and measurable goals is positively associated with quantity and quality performance.

The results suggest that the behavioral effects of performance management practices are as important as the economic effects in organizations.In this paper, in order to select an appropriate appraisal method, the Simple Additive Weighting (SAW) is used. This method has been described in literature (Ching-Lai, 1981; Kwangsun, 1981; Fiala et al. , 1997; Tyc et al. , 2004; Azar, 2000; Smith, 2006; Hwang and Yoon, 1981; Zavadskas and Kaklauskas, 1996; Balcomb and Curtner, 2000; Triantaphyllou, 2000).

Review of Literature

Performance Appraisal

Employees want to know how well they perform on their jobs. A simple statement, almost axiomatic in any organization, yet it has probably caused more controversy, applied research and practical advice than any other assertion in the history of management writing and thinking (Kavanagh, 1997).

Performance appraisal has many definitions. “Performance appraisal” is a process within the overall performance management process (Dowling et al. , 1999), and is defined as “the evaluation of an individual’s work performance in order to arrive at objective personnel decisions” (Robbins et al. , 2000).

Performance Appraisal Purpose

Taylor and Wherry (1951) proposed that ratings collected for administrative purposes would be more lenient than ratings collected for research or developmental purposes. Over the last few years, there are no new empirical works which have been conducted (Greguras et al. , 2003; Harris et al. , 1995) but a useful review of it has been written (Jawahar ; Williams, 1997). While the majority of the research on performance appraisal purpose has focused on the rater, some work has also been conducted on rater effects (Boswell ; Boudreau, 2000, 2002).There are numerous methods to measure employee’s performance appraisal but some of these methods are not suitable in some cases. Effective appraisal systems should address clarity, openness, and fairness; recognize productivity through rewards; and be cognizant of appraiser leadership qualities (Winston ; Creamer, 1997).

Performance Appraisal Methods

Decenzo and Robbins (1998) denominate that there are three existent approaches for measuring performance appraisal. These are absolute standards, relative standards and objectives.

Absolute Standards

One group of appraisal methods use absolute standard. This means that employees compare to a standard, and their evaluation is independent of any other employee in a week group (Dessler, 2000).

Included in this group are the following methods: the essay appraisal, the critical incident appraisal, the checklist, the graphic rating scale, forced choice and behaviorally anchored rating scales.The essay appraisal: It is the simplest evaluating method in which evaluator writes an explanation about employee’s strength and weakness points, previous performance, positional and suggestion for his (her) improvement at the end of evaluation term. This kind of evaluations usually includes some parts of other systems to cause their flexibility. This method often combines with other methods. In essay appraisal, we attempt to focus on behaviors (Mondy, 2008). The critical incident appraisal: It focuses on key factors which make difference in performing a job efficiently.This method is more credible because it is more related to job and based on individual’s performance than characteristic.

The necessity of this system is to try to measure individuals’ performance in term of incidents and special episodes which take place in job performance. These incidents are known as critical incident. In this method, the manager writes down the positive and negative individuals’ performance behavior in evaluation term (Mondy, 2008).

The checklist

In this method, the evaluator has a list of situations and statements and compares it with employees.  The checklist is a presentation of employee’s characteristics and performance. The results can be quantitative and give weight to characteristics. Answers of checklist are often “Yes” or “No” (Decenzo, 2002).

The graphic rating scale

This is the most commonly used method of performance appraisal because they are less time-consuming to develop and administer and allow for quantitative analysis and comparison. It is a scale that lists some characteristics and rang of performance of each individual. Therefore, employees are ranked by determining a score which shows their performance level. The utility of this technique can be enhanced by using it in conjunction with the essay appraisal technique (Mondy, 2008).

Forced choice

This method evolved after a great deal of research conducted for the military services during World War II. It is a method in which the evaluator should rank individual work behavior between two or more states. Each state may be favorable or unfavorable.

The activity of evaluator is to determine which state has an explanation of employee most (Mondy, 2008).

Behaviorally anchored rating scales (BARS)

This method replaces traditional numerical anchors tools with behavioral prototypes of real work behaviors.BARS lets evaluator to rank employee based on observable behavioral dimension. The elements of this method are result of combination of major elements of critical incident and adjective rating scale appraisal methods (Wiese, 1998).

BARS has five stages (Decenzo, 2002):

  1. Generate Critical Incidents,
  2. Develop performance dimensions,
  3. Relocate incidents,
  4. Rating of level of performance for each incident and
  5. Development of the final instrument.

Relative Standards

In the second general category of appraisal methods, individuals are compared against other individuals.These methods are relative standards rather than absolute measuring device. The most popular of the relative method are group order ranking, individual ranking and paired comparison. Group order ranking: In this method, employees are placed into a particular classification, such as “top one-fifth”. For example, if a rater has 20 employees, only 4 can be in the top fifth and 4 must be relegated to the bottom fifth (Decenzo, 2002).

Individual ranking

In this type of appraisal, individuals are ranked from highest to lowest.

It is assumed that the difference between the first and second employee is equal to difference between 21st and 22nd employee. In this method, the manager compares each person with others than work standards (Dessler, 2000).

Paired comparison

In this method, employees are compared with all others in pairs. The N ? (N ? 1) number of comparison is followed as in which N shows the number of employees. After 2 doing all comparisons, the best person is determined for each characteristic (Mondy, 2008). .


The third approach to appraisal makes use of objectives. Employees are evaluated on how well they accomplished a specific set of objectives that have been determined to be critical in the successful completion of their job. This approach is frequently referred to as Management by Objectives (MBO). Management by objectives is a process that converts organizational objectives in to individual objectives. It consists of four steps (Ingham, 1995): goal setting, action planning, self-control and periodic reviews.

60 Degree Feedback Appraisal

360 degree evaluations are the latest approach to evaluating performance. It is a popular performance appraisal method that involves evaluation input from multiple levels within the firm as well as external sources. There are numerous authors who propose definitions of the 360 degree feedback process. “Feedback from multiple sources or ‘360 degree feedback’ is a performance appraisal approach that relies on the input of an employee’s superiors, colleagues, subordinates, sometimes customers, suppliers and/or spouses” (Yukl and Lepsinger, 1995).In a special edition of Human Resource Management on 360 degree feedback, Tornow (1993) observes that in 360 degree feedback programmes, feedback about a target individual is solicited from significant others using a standardized instrument.

Jones and Bearley (1996) refer to 360 degree feedback as the practice of gathering and processing multi-rater assessments on individuals and feeding back the results to the recipients. Hoffman (1995) explains that 360 degree feedback is an approach that gathers behavioral observations from many layers within the organization and includes self-assessment.The 360-degree evaluation can help one person be rated from different sides, different people which can give the wider prospective of the employee’s competencies (Shrestha, 2007). It has been used for human resource development, appraisal and pay decisions (Armstrong, 1998; Stone, 2002).

The comparison of Performance Appraisal Methods

As mentioned above, each method has advantages and disadvantages which make appraisal method more precise and candid by using of several methods. In order to decision making and determining the best appraisal method, a question should be answered: “The best for what? It means that the appraisal method should be achieve to which goal or measure which performance? Therefore the manager should determine organization’s goals, objectives and expectations of performance appraisal.

Performance appraisal objectives are usually evaluating and nurturing. On the other hand, an effective appraisal method should be reliable, trustworthy and free of error. Moreover, it can be able to compare employees between them and organization’s parts. In our comparison framework, we have seven important criteria which are upheld by experts.These are Training needs evaluation, Coincidence with institutes, Excite staff to be better, Ability to compare, Cost of method and Being free of error. Training needs evaluation: this criterion determines that the appraisal method has the ability to distinguish staff’s training needs. Coincidence with institutes: this criterion determines that a method can coincidence itself with organization’s institutes or not.

Excite staff to be better: this criterion focuses on employees, their motivation, creating feedback and assist to human resource planning.

Ability to compare: whenever an organization wants to make decision about preferment, eviction, privation, wage and payment and displacing, it should evaluate its employees; compare them and organization’s parts. Therefore an appraisal method should have the ability to compare staffs. Cost of method: it contains cost of procurement, codifying and implementation cost of method. Being free of error: halos effect, leniency, severity and attribution bias.

Calculate the price
Make an order in advance and get the best price
Pages (550 words)
*Price with a welcome 15% discount applied.
Pro tip: If you want to save more money and pay the lowest price, you need to set a more extended deadline.
We know how difficult it is to be a student these days. That's why our prices are one of the most affordable on the market, and there are no hidden fees.

Instead, we offer bonuses, discounts, and free services to make your experience outstanding.
How it works
Receive a 100% original paper that will pass Turnitin from a top essay writing service
step 1
Upload your instructions
Fill out the order form and provide paper details. You can even attach screenshots or add additional instructions later. If something is not clear or missing, the writer will contact you for clarification.
Pro service tips
How to get the most out of your experience with MyStudyWriters
One writer throughout the entire course
If you like the writer, you can hire them again. Just copy & paste their ID on the order form ("Preferred Writer's ID" field). This way, your vocabulary will be uniform, and the writer will be aware of your needs.
The same paper from different writers
You can order essay or any other work from two different writers to choose the best one or give another version to a friend. This can be done through the add-on "Same paper from another writer."
Copy of sources used by the writer
Our college essay writers work with ScienceDirect and other databases. They can send you articles or materials used in PDF or through screenshots. Just tick the "Copy of sources" field on the order form.
See why 20k+ students have chosen us as their sole writing assistance provider
Check out the latest reviews and opinions submitted by real customers worldwide and make an informed decision.
Social Work and Human Services
Great work I would love to continue working with this writer thought out the 11 week course.
Customer 452667, May 30th, 2021
Customer 452773, March 15th, 2024
Human Resources Management (HRM)
Customer 452773, June 25th, 2023
excellent work
Customer 452773, March 1st, 2024
English 101
great summery in terms of the time given. it lacks a bit of clarity but otherwise perfect.
Customer 452747, June 9th, 2021
Business and administrative studies
Thank you for your hard work and effort. Made a 96 out of 125 points Lacked information from the rubic
Customer 452773, October 27th, 2023
Business and administrative studies
excellent job! got an A, thank you
Customer 452773, May 24th, 2023
Business and administrative studies
Thank you for your hard work
Customer 452773, October 19th, 2023
Business and administrative studies
Customer 452773, February 23rd, 2023
Business and administrative studies
Thank you
Customer 452773, March 19th, 2023
Leadership Studies
awesome work as always
Customer 452773, August 19th, 2023
10th grade English
very good
Customer 452773, March 26th, 2023
Customer reviews in total
Current satisfaction rate
3 pages
Average paper length
Customers referred by a friend
15% OFF your first order
Use a coupon FIRST15 and enjoy expert help with any task at the most affordable price.
Claim my 15% OFF Order in Chat

Sometimes it is hard to do all the work on your own

Let us help you get a good grade on your paper. Get professional help and free up your time for more important courses. Let us handle your;

  • Dissertations and Thesis
  • Essays
  • All Assignments

  • Research papers
  • Terms Papers
  • Online Classes
Live ChatWhatsApp