Management in Organzation
Overview of the organization and the department
Le Meridien Kota Kinabalu was chosen to be the cooperative organization in this assignment. “Simply magnificient and so out of the ordinary”, a city hotel in a resort destination, Le Meridien Kota Kinabalu (LMKK) is located in downtown Kota Kinabalu on the eastern side of Jalan Tun Fuad Stephens which offering expansive views of both the city and the South China Sea.
Planning
Meaning and importance of planning to an organization. Planning is determining organizational goals and a means for achieving them. Planning is one of the functions in management, whereas, management is getting work done through others. Planning is the first and priority part in order to have an effective management. In planning function, the goals or aims will be set and the flow of the job description will be details stated. This goal must be achievable. The organization must works guided by the goal. For example if the main goal of the organization is provide the best hotel services in Malaysia, thus all the workers has to give the best service to the customer in order to achieve the goal.
Exploring option
- To find which Thalassemia community will be invited to the dinner/
- Discuss with Manager of Human Resources on which Thalassemia community is available to join the event. Only one charity will be chosen. The choices will be evaluated by the most needed help charity home.
- Selection of the best option
- Thalassemia Charity.
- Keep in touch with the third party.
- Always follow up them.
Any new information will be informed to them to avoid problems such as time clash.
Detailed Planning
Preparing a proposal to be approved by the general manager of Le Meridien Hotel. All details of work will be included in this proposal. Cooperation with Manager of Human Resource to prepare a proposal. Preparing an official invitation letter to Hospital Likas and the Thalassemia Community. Informed other related department such as food and beverages department, sales and marketing department (marketing communication).
Send an official letter regarding the event, details of the event and also job description to them.Follow up with these departments. All the cost management will be prepared and handled by the financial controller department. Activities at the event will be handle by the entertainer of the hotel and also other staff in front office and housekeeping department-choir performance. Prepare a tentative program
Plan Evaluation
Review the plan to decide whether it is worth implementing.
In planning function, I have made some schedule and planning cycle to facilitate me on how to manage the event properly. I begin the planning function with preparing the Planning Time Lines which is guiding me on what I should do to accomplish this task. I am using planning top to bottom which I started my planning beginning from interview the General Manager of Le Meridien Hotel Kota Kinabalu, Mr Harvey J Thompson. He is willing to help me in order to complete my task. He sent me to human resources department because this department is responsible in conducting an event.
I have told Mr Harvey about what kind of event that I have proposed and he has agreed with this event. Thus, I meet with the manager of Human Resources Department, Mrs Thakida to discuss about the proposal. She agrees to prepare for the proposal. We draft the proposal and plan several activities. I have made some research on other charity event in the internet and also Thalassemia community information. Organizing In order to have a committee to conduct this event, we have made up a functional departmentalization which is we organize the work and workers into separate units responsible. We have made a job description for each department.
I will be working under the human resource department. The job description is as follows:
Department Job Description
Human Resources
- Preparing proposal
- Contact and deal with the Thalassemia community and Hospital Likas
- Preparing official letter and tentative programme
Food and Beverages
Preparing menu, food and drinks for the Thalassemia community and those who involve in blood donation and the dinner event.
Marketing communication
- Preparing banners
- Contact the media and inform them about the event.
- Follow up which media will be attending the event and confirm with it with the human resource.
- Preparing goodies to give to the blood donors and to the Thalassemia Community
House keeping and Front Office
- Preparing a good service and hospitality to those who attend neither the blood donation event nor the charity dinner event
- Preparing performance for the Charity Dinner for the Thalassemia community.
Financial Controller
- Preparing a forecasting of the whole event
- Preparing a financial report after the event
Leading and controlling
I planned to prepare a questionnaire to be distributed to several guest and the participants of the event to get feedback. This feedback can help me to prepare the final report of the event.
Beside questionnaire, I also planned to interview several of them to give opinion on the event. From this feedback, we can know whether the event aim or goal is accomplish or not.
Type of plan
The format of plan that I have prepared is using scheduling method. First thing I have done is by draft or planned when will I meet and interview the general manager. After that, i have make a work schedule for the entire flow of this task and also for the event. I plan to meet the General Manager of Le Meridien Hotel for only two to three times to avoid disturbing their daily operation.I also use mobile phone as our medium of communication.
I started planning from top to bottom which is i meet the higher level management first and then to the middle management and finally to the front line management. The reason why I choose this kind of planning is because I can deal with the other management with the authority that has been given by the general manager which the top level management. Thus, they can co-operate with me effectively. Beside, with guidance and help from the human resource department, I can plan and manage this event more systematic.This is because, human resources department have a lot of experiences in conducting and planning an event. Thus, I choose to work with someone who is has proficient in manage an event. There are lot things that I have learnt.
For example, we took as much ideas from other staff as we can thus we can make the best option.
Conclusion
In conclusion, I have learn so many things about effective management while doing this task. I learn how to communicate in corporate world and also to other society. I can practice what i have learn in class and what i have read before in the text book.Practically, I can view the whole managemant aspects in preparing this event. In order to make a decision, we have to brainstorm and have to get opinon from a various point of view. Even this event looks like a simple event but there are so many things that take to our concern.
From this task also, I have learn on how to work in team even this assignment is an individual assignment. Now, I have a better understanding in functions of management which is all of the function that are planning, organzing, leading and controlling is linked and help each other to produce an effective management. In my opinion, if a manager failed to prepare or produce an effective management, we can say that the manager is fail to contibute optimum benefits to the organization. As we all know one of the objective in profit oriented organization is maximizing shareholder benefit whereas, they only can achieve this objective when the organization can generate a maximum profit. In order to generate maximum profit, the organization must have an effective management which means they must have a strategic planning, a strong organization, a highly-motivated workers and performance indicator to ensure they keep increasing their profit.If manager failed to make an effective management, the organization will not meet their goals. This may also effect the workers‘ behavior which is they will be not motivated to work harder.
Thus, I really hope that this event can be done successfully. With guidance from the planning that has be made, I believe that this event can be a good event to increase the organizations‘ reputation and can contribute to achieving the goal of the organization itself.In addition, I have learn a lot from this task which is it can be one of the most and help me to understand more about management.
References
- Cameron, E. & Green, E. (2008). Making Sense Of Leadership: Exploring The Five Key Roles Used By Effective Leaders.
- Kogan Page 0 Leatherman, R. W. (2008). Quality Leadership: Standards of Leadership Behavior. HRD Press Shahrol Aman Ahmad et al. (2008). BBPP1103 Principles of management.
- Selangor. Univision Press Sdn. Bhd. 0 http://en. wikipedia. org/wiki/Management0
