How Upholding Ethical Values Helps an Organisation

HOW UPHOLDING ETHICAL VALUES HELPS AN ORGANIZATION THAT USES INFORMATION SYSTEMS? INTRODUCTION In order to understand the role of ethical values and the related ethical codes of conduct with regard to information systems in organization performance, there is need to put the, whole affair in a broad context as to the rise of ethical issues and dilemmas in the management of systems for organizational performance and development.

Information systems has been defined as “a set of interrelated components that collect, process, store, retrieve and distribute data or/information in an organization referred to above facilitates decision making and control in an organization” The data or information referred to above facilitates decision making and control in an organisation and hence being crucial to organizational management and performance.

It can therefore be said that the system of managing the collection, processing, storage, retrieval and distribution of data and information is what is termed as Management Information Systems. Infact Management Information Systems is about the relationship between management and the operations of an organization. When you think about this assertion, three things stand out; How IT or information systems improves the management of an organization How IT or information systems helps in the improvement of organizational performance How IT contributes to organizational development

The fact of the matter is that the rapid growth of Information Technology and hence the use of information system has contributed significantly to organizational management, improvement in organizational performance and organizational development in general. The rapid advancement in IT has led to creation of INTERNET and the rise of the DIGITAL FIRM. While significant achievements in social progress have been recorded, at the same time, it has led to social costs for other users, and the rise of computer crimes.

Infect the rapid advancement of IT and the attendant use of information systems has created ethical issues and this is due to the following; I. T changes the distribution of decision making rights, power and other resources. For example IT makes it possible for millions of people to download video files weakening the exclusive rights of movie studios to control distribution for their own profit. IT creates new opportunities to commit crimes. For example e-mail creates conditions for extensive “Phishing” or online con games designed to defraud ordinary citizens.

In this era if IT and the expansion of computer usage, ethical values for good management information system can be looked at in relation to the following ethical moral dimensions. Information rights and obligation – this is about ourselves as human beings and organizations Property rights and obligation – this is the protection of intellectual property rights Accountability and control – this pertains to who will be held accountable in case harm is done. Systems quality – standards of data and systems quality.

Quality of life – this is in connection with in the preservation of values and culture WHAT IS ETHICS Ethics refers to the principle of right and wrong which people use to make choices to guide their behavior and actions in the operations for organizational performance It is necessary here to reflect on some key technological trends which have led to ethical issues in information systems; Computing power doubles every 18 months. Almost everything is computerized. The over dependence on computers us giving rise to errors.

As computer usage increases its use if being abused Rapidly declining data storage costs. Modern computer techniques have led to the creation of multiple databases. Software’s have become cheap and this led to some people to store phonographic material. Data making advances – the use of high speed search engines has led to things like harking. It has led to valuated access to information and hence interfering with people’s privacy and the confidentiality of organizational information and data is at stake. Advances in networking including the INTERNET – This has led to increased computer crime.

Thus, as we witness increased technological advancement and the increased use of information systems, concern must be put on the attendant rise of computer crime and other ethical issues, ethical concerns and dilemmas in this era of globalization. Therefore organizations using information systems must concern themselves with the need to put in place ethical codes of conduct and enforce them with emphasis on inculcating into the minds of their employees the use of ethical values in their day to day work for the proposer management of their organizations and management

HOW THE USE OF ETHICAL VALUES CAN HELP AN ORGANISATION WHICH IS USING INFORMATION SYSTEMS Upholding ethical values in an organization using information systems is of benefit to both within and outside stakeholders. That is To outside stakeholders, the organization gives assurance to its clients of security and confidentiality of their data. Hence the integrity of the organization is reaffirmed. Ethical values are used to assure people of fair and free judgment thus transparency in operation. Ethical values emphasize law and order which affect the behavior of employees in a desired direction.

For example workers of an ethical upright organization would not spend working time moonlighting since they are aware of illegality involved in using organization resources for private work. Ethics controls dilemmas. For example it is not certain if software fits in intellectual property law since it is a code created by mathematical texts (Severson 1997 p. 33). Hence in such incidences the law would work best with morality. Ethics is used for consistent decision making at all levels of management in the organization because everyone would be aware of what is accepted or not.

For example someone from an ethically upright organization was asked to steal funds using the electronic fund transfer would immediately say no because he or she would know is wrong without putting too much thought on the benefits of stealing. Through upholding ethical values, trust among employees is established since they are assured of confidentiality. This in turn brings a sense of belonging and commitment to the organization. By ensuring ethical values, the security is made certain since the organization ensures that the hacking is illegal and punishable especially in incidences of uncertainty.

Fair presentation ensures honesty and fairness in the market to avoid law suits despite the pressure to succeed. This encourages whistle blowing in order to avoid negative publicity that may tarnish the image of the organization in the public eye. For” example it is unethical for an organization to bribe a worker from a competitor company to be their informer on the competitor’s plans. Ethical values act as a driving force to achieving organization goals and objectives thus increasing productivity.

That is ethics provides basic guidelines on which behavior is more likely to achieve the best results in the wrong run instead of mixing wrong and right. An organization upholding ethical values controls misuse of organization resources. For example if the organization considers download if internet material like movies, music for personal gain as un ethical, then its workers may not do that and this would minimize wastage of internet data. Upholding ethical values would create a conducive working environment which would create team work and sense of belonging for the workers.

This reduces chances of corruption and malice as everyone would look out for each other from bottom to top and top to bottom. This also reduces supervision of workers thus providing opportunities for innovation. For example in an ethically upright organization, the manager may enjoy leave away from work without worrying about decline of profits in his absence. REFERENCES C. A Raiborn&D. PayneCorporate codes of conduct: A collective conscience and continuum. Journal of Business ethics. 9:879-889, 1990.