Complaint and Present Canteen Management

To        :          Mr. Hasnan bin Jalal, The Principal,                         Sekolah Menengah Kebangsaan Permata From   :          Malik bin Abdul Date    :          24 March 2011 Report about the School Canteen I am writing this report is to draw your attention regarding the school canteen. Many of the students of Sekolah Menengah Kebangsaan Permata are unhappy about the conditions at the school canteen. There were lots of complaints regarding this issue. In the first place, there are insufficient tables and benches.

Our school has a student population of over 1 000. There is only one period of recess time for all forms. More than 80 per cent of the students go to the canteen during recess to buy food and drinks. Unfortunately, there are only about twenty-five tables and fifty benches which can accommodate less than half the number of students. As a result, many students have to stand while eating. The food sold at the canteen not only expensive but lacks of variety. The menu is the same every day.

For the past five years, ever since the present canteen management took over, students go back to the same food. The hygiene and preparation of food leave a lot to be desired. The food and drinks are not covered. They way canteen attendants dress speak volume about hygiene. With their lackadaisical attitude, the food they sell would one way or the other become contaminated. My fourth complaint about the canteen pertains to the etiquette of the canteen workers. They are rude and arrogant. They often shout at students.

The students are always on the receiving end of their bad moods. We hope that conditions at the canteen will improve. The canteen should provide better amenities. There should also be a different menu everyday so that students will not have to taste the same food day in and day out. Cleanliness should be given top priority. We hope that you will look into our complaints and take steps to remedy the situation. The students are prepared to boycott the canteen if their complaints go unheeded. Reported by: Malik Malik bin. Mohd Jalil 314 words