Business Ethics Comprises

NOTE: 1. CASE 2, p316~324

1. Business ethics comprises

  • A) the laws and regulations that guide behavior in the world of business.
  • B) the morals, values, and customs that guide behavior in general.
  • C) the principles and standards that guide behavior in the world of business.
  • D) the obligations businesses assume to maximize their positive impact and minimize their negative impact on stakeholders.
  • E) the morals, values, and customs that parents teach their children.

2. Social responsibility is

  • A) an organization’s obligation to maximize its positive effects and minimize its negative effects on stakeholders.
  • B) principles and standards that guide behavior in the world of business.
  • C) a business’s responsibility not to pollute the environment.
  • D) a business’s responsibility to manufacture products that function properly without harming consumers.
  • E) charitable contributions made by a business to enhance its image.

3. Which of the following is not one of the rights spelled out by John F.Kennedy in his Consumers’ Bill of Rights? .

  • A) The right to choose
  • B) The right to safety
  • C) The right to be informed
  • D) The right to be ethical
  • E) The right to be heard

4. Business ethics was acknowledged as a field of study by business academics and practitioners in the .

  • A) 1990s.
  • B) 1980s.
  • C) 1970s.
  • D) 1960s.
  • E) years prior to 1960.

5. Which statement best describes the evolution of business ethics?

  • A) From a field of study to theological discussion to recognition of social issues
  • B) From recognition of social issues to a field of study to theological discussion
  • C) From a field of study to recognition of social issues to theological discussion
  • D) From recognition of social issues to theological discussion to a field of study
  • E) From theological discussion to recognition of social issues to a field of study

6. Before the 1960s, ethical issues related to business were often discussed

  • A) theologically.
  • B) economically.
  • C) politically.
  • D) sociologically.
  • E) psychologically.

7. The study of business ethics is important to better understand all of the following except

  • A) that a person’s own moral philosophies and decision-making experiences may not be sufficient to guide him or her in the business world.
  • B) how and why people make ethical or unethical decisions.
  • C) how to cope with conflicts between a person’s own values and those of the organization in which he or she works.
  • D) that business ethics is merely an extension of an individual’s own personal ethics.
  • E) how to identify ethical issues that arise in the business world.

8. Individuals’ personal ethics play a major role in the evaluation of business decisions only when their preferences or values

  • A) differ from those of their employer.
  • B) influence their performance in the workplace.
  • C) are unethical.
  • D) are ethical.
  • E) result in negative publicity for their employer.

9. The ability of a business organization to achieve its business goals is directly affected by whether its behavior is judged to be right or wrong by

  • A) society.
  • B) its union members.
  • C) its employees.
  • D) Congress.
  • E) its competitors.

10. An individual with acceptable personal ethics may not be able to handle complex business ethical issues if the individual has

  • A) family concerns.
  • B) an unethical boss.
  • C) limited business experience.
  • D) financial concerns.
  • E) a marketing background.

11. The study of business ethics in North America has evolved through _____ distinct stages.

  • A) five
  • B) four
  • C) three
  • D) ten
  • E) nine

12. Business professors began to teach and write about social responsibility during the

  • A) 1960s.
  • B) 1970s.
  • C) 1980s.
  • D) 1990s.
  • E) 2000s.

13. To be successful, relationships with investors must rest on dependability, _____, and commitment.

  • A) Profits
  • B) Dividends
  • C) Trust
  • D) Confidence
  • E) codes of ethics

14. Recently, what type of unethical behavior within business has resulted in a significant reduction of trust among the general public?

  • A) Accounting fraud
  • B) Environmentally unsafe practices
  • C) Employee discrimination and harassment
  • D) Defective products
  • E) Bribery

15. Which of the following is not one of the rewards for being ethical and socially responsible in business?

  • A) Greater employee commitment
  • B) Greater employee turnover
  • C) Improved customer trust and satisfaction
  • D) Increased investor willingness to entrust funds
  • E) Better financial performance

16. Employees’ perceptions of their firm as having an ethical climate lead to

  • A) lack of focus on goals.
  • B) negative performance.
  • C) social responsibility.
  • D) improved relationships with competitors.
  • E) performance-enhancing outcomes.

17. When employees see honesty, respect, and trust applied frequently in the workplace, they

  • A) feel less pressure to compromise ethical standards.
  • B) observe less misconduct.
  • C) are more satisfied with their organizations overall.
  • D) feel more valued as employees.
  • E) All of these

18. Investors are concerned about business ethics because they know that misconduct can

  • A) foster stability.
  • B) improve employee commitment.
  • C) improve customer loyalty.
  • D) lower stock prices.
  • E) raise stock prices.

19. Most strong organizational climates focus on the core value of placing ________ interests first.

  • A) customers’
  • B) employees’
  • C) stockholders’
  • D) suppliers’
  • E) distributors’

Ans:  A Format:  Multiple Choice Page:  21

20. In the history of business ethics, the 1990s can best be described as a time when business ethics was

  • A) formalized.
  • B) consolidated.
  • C) institutionalized.
  • D) popularized.
  • E) marginalized.

21. An ethical issue is a problem, situation, or opportunity

  • A) that harms consumers.
  • B) that harms the environment.
  • C) that requires society to choose among several actions that must be evaluated as right or wrong.
  • D) that requires an individual, group, or organization to choose among several actions that must be evaluated as ethical or unethical.
  • E) that requires an individual, group, or organization to choose between harming consumers or the environment and earning more profits.

22. Ethical issues in business are defined by

  • A) customers.
  • B) government regulators.
  • C) employees.
  • D) shareholders.
  • E) stakeholders.

23. Which of the following statements about stakeholders is correct?

  • A) None of the external stakeholders are primary stakeholders.
  • B) External stakeholders cannot be primary stakeholders.
  • C) All internal stakeholders are primary stakeholders.
  • D) Coop stakeholders cannot be secondary.
  • E) Secondary stakeholders can be tertiary.

24. Which of the following does not represent the set of primary stakeholders of a business?

  • A) Employees, customers, and investors
  • B) Shareholders, the community, and the media
  • C) Customers, investors, and government
  • D) Employees, investors, and shareholders
  • E) The community, employees, and government

25. The primary responsibility of ensuring that ethical, legal, and social standards are adhered to within a business rests with

  • A) the investors.
  • B) the government.
  • C) the management board.
  • D) the employees.
  • E) the customers.

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