Scenario 1 At a leading global consulting firm with 25 staff, the CEO was not pleased with the…

Scenario 1
At a leading global consulting firm with 25 staff, the CEO was not pleased with the gradual complaints from some of its major banking clients of missed delivery deadlines. One of the most senior consultants, Tony, had a discussion with the CEO and suggested adding new IT applications and to hire more junior consultants to handle various small projects within the timeframe. The CEO rejected both of Tony’s suggestions. He assumed that the failure to meet deadlines and the resulting complaints were the result of poor staff performance. Tony passed on the CEO’s comments to all staff and asked for responses. The feedback from staff showed they felt that they did not have sufficient resources. They also regarded it unfair that performance expectations were uniform for the entire team, regardless of the size and nature of projects. There was no was opportunity to seek feedback from team leaders and weak team dynamics between the junior specialists. The firm’s renumeration did not compensate for the overtime which was required for managing big projects.
The CEO reviewed the staffs’ comments and was surprised that the current workload was perceived as unrealistic. At the same time, he expressed his view that being employed in a fast-growing IT firm, managing workload is every individual’s responsibility.
Question 1
Drawing from the scenario above and concepts covered in the course:
a. Introduce an appropriate leadership theory to explain the reasons for the current problem and analyse the types of power displayed by the CEO.
b. Which motivation theory do you think is best for examining human behaviour in the workplace? Use this theory to offer advice that is relevant for this scenario.

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