Most clients will pay for their trip much before the deadline is set True False A good way tr…

Most clients will pay for their trip much before the deadline is set
True

False
A good way tr keep passengers alert while on tour is to give them shopping time after breakfast.
True
false

It is a good idea to have passengers memorize the motorcoach number.
True
False
It is acceptable for city guides to use note cards for their commentary.
TRUE
False
It is said that 75% of people are afraid of public speaking

TRUE

FALSE

Customized tours and charter tours are basically the same thing
True
False
Publicity and advertising are promotional information for which the tour operator must pay.
True
False
New tour conductors are often taken on training tours so they can get on the job training.
True
False
A general city tour is recommended as one of the last activities in a tour itinerary
True
False
Which of the methods is NOT a good way to negotiate a hotel rate for your group?
Negotiate in person
Request a written confirmation of agreed upon conditions and prices
Be aggressive, not assertive
Do plenty of advance research
Which of these statements is NOT an advantage of city and site guiding?
Can be a centre of attention performer
Can be an authority on a destination
Not responsible for a group 24 hours a day
Can travel to many different countries as part of the job

One consumer objection to tours is the dislike of buses.
True
False
On city tours, stops for bathroom breaks and photo-taking are best after minutes of travel.
30 minutes
90 minutes
minutes
60 minutes
120 minutes
Tour managers are most commonly employed by tour operators
True
False

Seat rotation is highly recommended for city tours.
True
False
Tours operated for a private group are called per capita tours
True
False
Most tour conductors talk about culture, major industries and leisure activities at red lights.
True
False
According to the text, surveys have indicated that group travel is growing at a rate of
_ per year

10%

4%

5%

24%

15%
When a tour guide prepares their material to speak on the tour this is referred to as commentary
True
False
parch
Which is a potential arrival problem at a hotel?
an occupied room
unsatisfactory room
no towels
all of the above

none of the above
On multi-day tours, one important special routine is tracking the luggage of your clients
True
False
Tour conductors most commonly get paid per hour like most employees.
True
False

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